Understand the all tiers of technical support

Understand the all tiers of technical support

Technical support is mainly categorised into multiple tiers which can also be referred to as levels. Most of the IT departments have accepted the procedure of dividing their support analysts into three tiers of support. Tier 1 support agents deal with the majority of...
What is an Antivirus, and How does it work?

What is an Antivirus, and How does it work?

It seems quite simple and easy to say what an Antivirus is. Who has not yet heard about this type of software, its importance, and why it should always be updated, etc., etc.? Here you will find a lot of information related to Antivirus, to help them better understand...
Emerging Trend of Video Marketing

Emerging Trend of Video Marketing

Nowadays the trend of video marketing increasing day by day. It is an effective way of marketing. People are like to watch videos instead of reading books newspapers or articles. Nowadays videos are the main source of getting any knowledge or information and now...