IT Support Brisbane

Understand the all tiers of technical support

Technical support is mainly categorised into multiple tiers which can also be referred to as levels. Most of the IT departments have accepted the procedure of dividing their support analysts into three tiers of support. Tier 1 support agents deal with the majority of...

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What is an Antivirus, and How does it work?

It seems quite simple and easy to say what an Antivirus is. Who has not yet heard about this type of software, its importance, and why it should always be updated, etc., etc.? Here you will find a lot of information related to Antivirus, to help them better understand...

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